Citizen Service Requests
IMPORTANT NOTE: We are able to provide you with updates and answers for your service request via e-mail; however, you MUST provide us with your e-mail address and click on the link “Click here to configure your notification preferences” found at the bottom of the “1. Personal Info,Tell Us About Yourself” page. Make sure you check the "Email" box and select OK.
Service requests submitted through this system are for non-emergency issues and are not monitored on a 24 hour a day basis.
In an emergency situation, DIAL 9-1-1
Also, after you enter in the location of the issue on the next page (Page 2), please hit the "Enter" key to allow our system to automatically pin the proper location of the issue and to properly populate our system. Thank you!
Submit a new Service Request
- 1. Personal Info
- 2. Where and What
- 3. Details
- 4. Confirm
Please provide us with the following information regarding your request:
Where is the issue?
Search for an address, or drag the pin to the map to mark the location of the issue.
What type of issue? *
Enter any comments you may have regarding this issue: *
For certain issues, it's helpful to provide photos or documents to help us understand the issue. If you have any such files, please add them here.
Your service request has been submitted. Below are the details. Please keep this information for your records. We will notify you when there are updates to the status of your request, based on your selected notification preferences.
What would you like to do now?