Show All Answers

1. What is the process for handling residential high grass complaints?

If the grass and/or weeds is at least 10 inches high, submit a Citizen Service Request (request type "Grass", "High Grass Residential"). A Zoning Inspector will investigate the complaint to see if it warrants a violation; the grass and/or weeds must be at least 10 inches high (in accordance with Municipal Code of Ordinance Sec 66-71).

If the height of the grass and/or weeds meet this criteria:

• A violation is issued to the property owner
• The property owner has 5 days to cut the grass/weeds
• The zoning inspector will re-inspect again after 5 days to see if the resident complied with the violation order
• If not, a work order is issued to notify Public Works that they need to cut the grass

The resident is billed for this service and failure to pay results in a lien being placed on the property.

2. Who do I contact about a bill I received for township clean-up work to my property?

A complaint concerning weed and debris clean-ups can be initiated by the Health Department, the Public Works Department or the Engineering Office. Once the homeowner is notified by mail and the problem is not addressed, the Public Works crews will physically do the clean-up and then will turn the billing over to the Tax Office. Upon receipt of the billing, we will send a bill to the owner for the township clean-up work. If the bill goes unpaid, this will become eligible for the lien Tax Sale that is held each December by the Tax Office.

If someone has a concern regarding the billing (how much the amount owed is, if any interest is needed), collecting or enforcing of this bill, please have them contact the Tax Office.

If they are questioning the make-up of the billing - for example, who did this work, how many hours were the township workers involved with the clean-up, etc. - this should be addressed to the Health Department.