What is the process for handling residential high grass complaints?

If the grass and/or weeds is at least 10 inches high, submit a Citizen Service Request (request type "Grass", "High Grass Residential"). A Zoning Inspector will investigate the complaint to see if it warrants a violation; the grass and/or weeds must be at least 10 inches high (in accordance with Municipal Code of Ordinance Sec 66-71).

If the height of the grass and/or weeds meet this criteria:

  • A violation is issued to the property owner
  • The property owner has 5 days to cut the grass/weeds
  • The zoning inspector will re-inspect again after 5 days to see if the resident complied with the violation order
  • If not, a work order is issued to notify Public Works that they need to cut the grass

The resident is billed for this service and failure to pay results in a lien being placed on the property.

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1. What is the process for handling residential high grass complaints?
2. Who do I contact about a bill I received for township clean-up work to my property?